Q:
The Healing Auspicious Prayer Wheel is beautiful but I have a question. It arrived with a hard, dark gloppy spot on the top. How would you recommend removing it without damaging the finish? Thanks so much~
A:
Hey Joe! Thanks for your inquiry. All of our ritual items, like statues and your prayer wheel, are required to have a wax seal from the Nepalese government. This confirms that the items are created in Kathmandu, Nepal, and ensure these sacred goods are exported safely and legally. Many of our customers will keep that wax seal on the wheel to further indicate its authenticity, but of course, you are welcome to remove it. Here are some tips and tricks that may help!
First, gently warm the wax with gentle heat like a hair dryer on a low setting. This can help soften it, making it easier to remove. Once the wax is softened, use a soft, lint-free cloth to gently wipe it away. I hope this information is helpful! We appreciate your feedback and support.