Hey Paula! Thanks for sharing your feedback. We're glad to hear you appreciated the craftsmanship of the mala and understand that the size and bead size weren't quite what you were looking for. To help with your return, please contact us directly via email at info@dharmashop.com. This will allow us to track your return and finalize your refund quickly. We appreciate your patience and your interest in our rosewood mala. Please feel free to contact us directly so we can resolve this for you as soon as possible. Thanks again for your review and support!