We ship all packages through the U.S. Postal Service. For international customers, please use our rate calculator on the shopping cart page to calculate the total shipping cost of your order.

Maximum Standard U.S. Shipping $6.95
Orders up to USD 75.00 $6.95
Orders over USD 75.00 FREE

Priority and Express Mail are also available for all orders.

We ship orders on weekdays in the warehouse, and no orders are shipped on Saturday and Sunday. Depending on the number of orders, it can take approximately 1-3 business days for an order to be processed and then shipped. You will receive an automated shipping confirmation email the day your order has been shipped and received by USPS.

If you have received an item in error or arrived damaged, please contact us before sending it our way. We will do our best to replace items that are lost or damaged.

Send us an email at info@dharmashop.com or call us anytime. Thanks so much!

We understand how difficult it can be to choose personal items online. You are welcome to return any item within 60 days of delivery for a refund to your original payment method using any mail carrier you would prefer. 

We kindly ask that you safely wrap your return parcel, for we will only provide store credit if an item arrives damaged. Refunds do not include shipping costs.

Please note: All Etsy orders can only be returned within 30 days of purchase.

You should expect to receive your refund within 7-14 days of us receiving your parcel; however, in most cases, you will receive a refund more quickly. This includes the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.

Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Standard Mail to most European addresses takes approximately 18-20 business days. All other destinations take between 20-30 business days. If you have not received international deliveries before, you may need to contact your local Post Office for package delivery information.

Some packages require a signature release from Customs. Additional delivery delays can occur pending in-country Customs inspections and security warnings. We do our best to complete International Customs forms accurately and legally with consideration for the recipient. Gifts will be labeled as such and are often not subject to import duties. The addressee is responsible for all duties and import regulations.

Please familiarize yourself with your country's import laws and regulations before importing items. If you are awaiting delivery of an international package and delivery seems delayed, please contact your local postal office. Packages often await a signed release at a local postal office, and the addressee was not notified.

It is best to keep them moisturized with an oil of choice or by occasionally using a pea-sized amount of Mineral Oil. Rub a small amount in your hand with essential oil (optional), and then thoroughly rub into your mala beads. If you live in a dry climate, this may need to be done every few months to maintain the beads, but otherwise, once a year may be sufficient. Over time, your natural beads will darken. This is a normal process and is a great visual reminder of the growth in your practice!

The beads we carry have been hand-strung with care by craftspeople and artisans. Some designs are more durable than others, while others are more decorative. A larger bead, more often, has a larger hole and will allow for a stronger cord. Gemstone beads are generally heavier than wood or seed beads. Please keep these ideas in mind when shopping for wearable vs. daily-use malas.

Over time, the soaps, oils, lotions, and salt on your skin will cause natural wear on the cord and some porous beads. Even some synthetic cords can wear quickly when exposed to frequent moisture and residue on your skin if worn constantly. We suggest removing any mala around excess moisture, for it may require restringing if you constantly wear it against your skin.

If washing is required, we suggest using warm water with a small amount of liquid dish soap. Pat dry and hang.

Yes! We offer restringing services. Every monk and nun must restring their mala from time to time, and it is considered an important part of their practice. If you feel your mala broke prematurely, please do let us know, and we would be happy to replace or repair it whenever possible.

The artisan-made nature of our designs means we may not have all of the materials needed for restringing, so please reach out to us via email info@dharmashop.com.  We are happy to help in any way we can.

Some of our customers prefer to restring malas themselves as part of their practice. We are here to encourage you to give that a try!

In the 20+ years that DharmaShop has been selling malas, we've encountered nearly every adjustable knot. This obviously has led to a lot of questions from our customers over the years! How do I adjust my mala? Will I break my mala if I pull too hard? Etc. We decided to break it all down in the video below!

How to adjust my mala beads

1. Hold the bowl lightly with your hand; don't grasp it (a good Buddhist theory put into practice). You want the bowl to sing and resonate, so don't hold on too tightly.
2. It often helps to strike the bowl gently and then start to sing the bowl by firmly holding the striker and rubbing the outside rim of the singing bowl.
3. Large or hand-hammered bowls often have many tones. Play them with wooden, felt, or leather sticks to hear different tones. Cast bowls have a single tone that is usually quite clear.
4. Be patient! Learning to sing the bowl with ease takes time. Follow the tips here to get decades of beautiful sound from these handmade masterpieces.

How to Play a Singing Bowl

According to His Holiness, the Dalai Lama, and many other great lamas, the day when we hang prayer flags is much less important than the motivation we have while doing it. The most crucial thing is to have pure intentions and express good wishes. If you would like to view the dates considered not ideal for hanging your prayer flags, follow our blog post here:

When to hang prayer flags

If you are a brick-and-mortar retailer with a reseller certificate, we are happy to work with you on any Wholesale inquiries.

1. Send an email to info@dharmashop.com with your store name, location, reseller certificate, and/or tax ID number.
2. Let us know which products you're interested in, or what else you may be looking for!
3. We will reply to your email ASAP.

If you'd rather give us a call in the office to discuss we are available Monday - Friday, 9 AM-3 PM at 800 886-5551.